We aim to dispatch parcels within 5 working days (Monday - Friday) of your order being placed and we use Royal Mail as our delivery service. We will notify you by email when your order has been dispatched.

Whilst every effort is made to ensure that all items shown are in stock, we offer no guarantee of availability. In the event that an item is out of stock, we will notify you via email.

We hope that you are happy with your purchase, however, if you are not, please contact us at our contact page within 28 days of receipt to arrange a refund or exchange.

For all returns, except where the goods are faulty, you will be required to arrange and pay for the return of goods to us. When returning items, please note that the parcel is your responsibility until it reaches us. We recommend that you ask your Post Office for a proof of posting (available free of charge). Please note unless your order is faulty we cannot refund your original postage charges.

Refunds will be issued within 14 days of receipt of the returned goods. 

If you require an exchange, please inform us when you email us. We will do our best to complete this once we have received your original item. If we cannot fulfil your exchange request we may need to refund you but will contact you to keep you updated.